Description: Technology Support Specialist - Tier 1, 8 hours/day, 260 days/year, working 7:30 am - 4:00 pm (tentative hours) with a 1/2 hour unpaid lunch.
Salary Range: Range II, beginning of range is $16.24 per hour, hourly wage will be determined based on experience. This is a full-time position that works year round and is offered medical, dental, vision and life insurance as well as the PA School Employee Retirement System. Paid sick, personal, vacation, holiday and bereavement days are available each year.
Job Summary: The Technology Support Specialist - Tier 1 provides administrative and operational support to the Technology Department. Administrative duties include maintaining user accounts and department data. Operational responsibilities include working as the primary help desk dispatcher and providing Tier 1 software and hardware support to end users.
Qualifications: Have one to two (1-2) years experience and training in Microsoft Office and/or Google Workspace functions, keyboarding, the operation of office equipment, general office practices and bookkeeping.
High school diploma or equivalent.
Proficiency in using computer software including but not limited to Microsoft Office suite/Google Workspace, email, internet, and software systems.
Willingness to learn basic computer repair and travel to schools to provide technology support as needed.
Please see attached job description for information on the position. Application Procedure: All applicants must complete the online application and upload resume and cover letter. If applicant has a completed PA child abuse history clearance, PA criminal record check and the Federal criminal history record these should be uploaded. If these clearances are not done, applicants will need to supply these if offered employment.
All applicants will be subject to the requirements set forth under Act 168 of 2014.
