Frontline Applicant Tracking - Educational Service Center of Northeast Ohio

Openings as of 4/23/2025
Support Staff

EMIS Support Specialist - Connect

JobID: 3687

Position Type:
  Support Staff


Date Posted:
  4/14/2025


Location:
  CONNECT


District:
  ESC
  Additional Information:  Show/Hide
Title:                    EMIS Support Specialist
 
Position Summary:
This position focuses on supporting and enhancing the SIS and EMIS by providing training, troubleshooting, and data quality assurance. The role involves guiding districts on data entry, error resolution, and report generation, as well as creating and delivering professional development for both districts and internal staff. Additionally, the position requires staying updated on technical trends, maintaining software expertise, and fostering continuous improvement in SIS/EMIS operations. Strong customer service, problem-solving, and collaboration skills are essential to meet the needs of districts and staff.
 
Essential Responsibilities:
 
SIS/EMIS Support:
• Design and implement EMIS training for Connect employees and districts stakeholders.
• Assist and support districts in coordinating the collection, verification, maintenance, and reporting of student, staff, and financial data to ensure that EMIS data is processed in accordance with the ODE EMIS Manual.
• Work with districts to guide them in making corrections on required reports generated by EMIS or other automated systems.
• Comprehend, apply and disseminate data reporting rules for federal, local, and state reporting and be able to troubleshoot data error solutions.
• Communicate EMIS changes and data best practices with staff within the district in a timely, proactive, and professional fashion.
 
• Support the assessment of the quality of the data entered as required for each EMIS reporting collection.
• Create and monitor helpdesk tickets to DEW and other systems.
• Select, maintain, and resolve cases reported to Connect by districts in a timely manner.
• Attend meetings as a liaison for EMIS on behalf of Connect.
 
• Maintain expertise in software and/or hardware applications which impact given primary responsibility.
• Provide rapid detection and solutions to customer’s questions and problems.
• Set a professional image for Connect through the use of interpersonal skills including, but are not limited to, courteous manners, a positive attitude, and cooperative demeanor.
• Maintain a cooperative relationship and open communication with other ITC site personnel.
• Test new versions of application software and state reporting releases.
• Maintain confidentiality in all work responsibilities.
• Perform other duties as assigned.
Innovation and Team Collaboration:
• Maintain current knowledge of software and technology related to EMIS operations and functions.
• Stay updated on the latest technical trends and developments in EMIS processing and reporting, sharing relevant information with appropriate staff.
• Collaborate effectively with team members and other departments to ensure alignment with company goals and departmental objectives.
• Actively engage in meetings and training, adapt to changes proactively, and take on additional duties as needed.
• Develop and maintain relationships with SIS and EMIS vendors.
 
Qualifications:
• Education: High school diploma or equivalent industry experience.
 
• Experience:
  • At least 10 years’ experience in working Student Information Systems and EMIS Reporting is preferred.
  • Familiarity with ITC policies and procedures.
  • Proficient in Excel, Google Workspace, PowerPoint, and other productivity tools.
  • Shows expertise in helpdesk support and technical troubleshooting with the ability to read, analyze and interpret technical documentation.
  • Comprehensive understanding of managing student data and other school-related data systems.
  • Experience in creating and providing quality professional development related to the SIS and EMIS.
  • Develop and maintain customer relationships.
 
Key Competencies:
• Excellent verbal and written communication skills.
• Capable of engaging with district stakeholders and team members to deliver high-quality support and training.
• Ability to work independently and to work as a member of a  team.
• Ability to handle a multitude of responsibilities with minimal supervision.
• Ability to perform duties with awareness of all requirements, goals, and policies.
• Proactive, forward-thinking, and committed to driving continuous improvement on the SIS/EMIS Team and the Department.
• Naturally collaborates with department and organizational leaders to drive business forward.
• Detail-oriented, highly motivated, and able to manage multiple tasks while supporting team members.
• Effectively prioritizes tasks and manages time in a fast-paced environment.
• Strong problem-solving skills and ability to think critically.
• Self-motivated, disciplined, and willing to take initiative.
• Expert in building and refining processes to improve operations.
 
Contract Length:
12 months
 
Salary:
To be determined
 




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Openings as of 4/23/2025
Support Staff

PowerSchool Support and Training Specialist - Connect

JobID: 3688

Position Type:
  Support Staff


Date Posted:
  4/14/2025


Location:
  CONNECT


District:
  ESC
  Additional Information:  Show/Hide
Title:                   PowerSchool Support & Training Specialist
 
Reports to:    Director of Student/EMIS Services
Position Summary:
The role supports the efficient operation of the PowerSchool (PS) system by managing and responding to Connect PS helpdesk inquiries, providing EMIS/CORE PS support, and delivering professional training and documentation for PS SIS Districts. This position is key to ensuring a smooth, responsive, and service-oriented experience for PS users, while collaborating with stakeholders to maintain the accuracy and functionality of the PS database.
 
Essential Responsibilities:
PowerSchool Support:
• Respond promptly and professionally to helpdesk inquiries, offering solutions and troubleshooting issues to ensure minimal disruption for users.
• Partner with district and building-level stakeholders to maintain and manage PS databases effectively.
• Collaborate with PS Support on escalated helpdesk tickets and district-specific needs to ensure timely resolutions.
• Assist in testing, managing, and communicating PS updates and system changes to district staff.
• Develop, deliver, and communicate comprehensive documentation and training materials to ensure PS users are well-equipped and informed.
• Assist in generating and interpreting reports, as well as updating student information data.
• Demonstrate a strong understanding of data imports and exports from the student database for integration with other district systems.
• Provide expert support, troubleshooting, and training on EMIS-related issues.
• Perform other duties as assigned.
Innovation and Team Collaboration:
• Stay updated on the latest technical trends and developments in PS processing and reporting, sharing relevant information with appropriate staff.
• Maintain up-to-date knowledge of software and technology as it relates to PS operations and functions.
• Collaborate effectively within the team and department, ensuring activities are aligned with district goals and departmental/organizational objectives.
• Actively participate in meetings and training, adapt to changes proactively, and take on additional duties as needed.
Qualifications:
• Education: High school diploma or equivalent industry experience.
• Experience:
  • 5-7 years of experience working with PowerSchool, preferred.
  • Proficiency with Excel, Google Workspace, PowerPoint, and other productivity tools.
  • Familiarity with managing student data and other school-related data systems.
  • Experience in helpdesk support or technical troubleshooting roles.
Key Competencies:
• Strong communication skills, capable of engaging with stakeholders at all levels.
• Proactive, forward-thinking, and committed to driving continuous improvement.
• Detail-oriented, highly motivated, and able to manage multiple tasks while supporting team members.
• Ability to prioritize work and manage time efficiently in a fast-paced environment.
• Strong problem-solving skills and ability to think critically.
• Self-motivated, disciplined, and able to take initiative.
• Skilled in building and refining processes to improve operations.
• Comfortable working independently and collaboratively within a team.
• Excellent verbal and written communication skills, essential for delivering high-quality support and training.
Contract Length:
12 months
 
Salary:
To be determined
Connect is an equal opportunity employer. This job description identifies general responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to staffing factors, funding variables, modified operating procedures, and unforeseen events.
 




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Openings as of 4/23/2025
Support Staff

Infinite Campus Support Specialist - Connect

JobID: 3689

Position Type:
  Support Staff


Date Posted:
  4/14/2025


Location:
  CONNECT


District:
  ESC
  Additional Information:  Show/Hide
Title:                   Infinite Campus Support Specialist
 
Reports to:    Director of Student/EMIS Services
Position Summary:
The role supports the efficient operation of the Infinite Campus (IC) system by managing and responding to Connect IC helpdesk inquiries, providing EMIS/CORE IC support, and delivering professional training and documentation for IC SIS Districts. This position is key to ensuring a smooth, responsive, and service-oriented experience for IC users, while collaborating with stakeholders to maintain the accuracy and functionality of the IC database.
 
Essential Responsibilities:
Infinite Campus Support:
• Respond promptly and professionally to helpdesk inquiries, offering solutions and troubleshooting issues to ensure minimal disruption for users.
• Partner with district and building-level stakeholders to maintain and manage IC databases effectively.
• Collaborate with IC Support on escalated helpdesk tickets and district-specific needs to ensure timely resolutions.
• Assist in testing, managing, and communicating IC updates and system changes to district staff.
• Develop, deliver, and communicate comprehensive documentation and training materials to ensure IC users are well-equipped and informed.
• Assist in generating and interpreting reports, as well as updating student information data.
• Demonstrate a strong understanding of data imports and exports from the student database for integration with other district systems.
• Provide expert support, troubleshooting, and training on EMIS-related issues.
• Perform other duties as assigned.
Innovation and Team Collaboration:
• Stay updated on the latest technical trends and developments in IC processing and reporting, sharing relevant information with appropriate staff.
• Maintain up-to-date knowledge of software and technology as it relates to IC operations and functions.
• Collaborate effectively within the team and department, ensuring activities are aligned with district goals and departmental/organizational objectives.
• Actively participate in meetings and training, adapt to changes proactively, and take on additional duties as needed.
Qualifications:
• Education: High school diploma or equivalent industry experience.
• Experience:
  • 3-5 years of experience working with Infinite Campus, preferred.
  • Proficiency with Excel, Google Workspace, PowerPoint, and other productivity tools.
  • Familiarity with managing student data and other school-related data systems.
  • Experience in helpdesk support or technical troubleshooting roles.
Key Competencies:
• Strong communication skills, capable of engaging with stakeholders at all levels.
• Proactive, forward-thinking, and committed to driving continuous improvement.
• Detail-oriented, highly motivated, and able to manage multiple tasks while supporting team members.
• Ability to prioritize work and manage time efficiently in a fast-paced environment.
• Strong problem-solving skills and ability to think critically.
• Self-motivated, disciplined, and able to take initiative.
• Skilled in building and refining processes to improve operations.
• Comfortable working independently and collaboratively within a team.
• Excellent verbal and written communication skills, essential for delivering high-quality support and training.
Contract Length:
12 months
 
Salary:
To be determined
Connect is an equal opportunity employer. This job description identifies general responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to staffing factors, funding variables, modified operating procedures, and unforeseen events.
 




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Openings as of 4/23/2025
Support Staff

EMIS Support Specialist - Connect

JobID: 3675

Position Type:
  Support Staff/Data Analyst


Date Posted:
  4/1/2025


Location:
  CONNECT


District:
  ESC
  Additional Information:  Show/Hide
Title:                    EMIS Support Specialist
 
Position Summary:
This position focuses on supporting and enhancing the SIS and EMIS by providing training, troubleshooting, and data quality assurance. The role involves guiding districts on data entry, error resolution, and report generation, as well as creating and delivering professional development for both districts and internal staff. Additionally, the position requires staying updated on technical trends, maintaining software expertise, and fostering continuous improvement in SIS/EMIS operations. Strong customer service, problem-solving, and collaboration skills are essential to meet the needs of districts and staff.
 
Essential Responsibilities:
 
SIS/EMIS Support:
• Design and implement EMIS training for Connect employees and districts stakeholders.
• Assist and support districts in coordinating the collection, verification, maintenance, and reporting of student, staff, and financial data to ensure that EMIS data is processed in accordance with the ODE EMIS Manual.
• Work with districts to guide them in making corrections on required reports generated by EMIS or other automated systems.
• Comprehend, apply and disseminate data reporting rules for federal, local, and state reporting and be able to troubleshoot data error solutions.
• Communicate EMIS changes and data best practices with staff within the district in a timely, proactive, and professional fashion.
 
• Support the assessment of the quality of the data entered as required for each EMIS reporting collection.
• Create and monitor helpdesk tickets to DEW and other systems.
• Select, maintain, and resolve cases reported to Connect by districts in a timely manner.
• Attend meetings as a liaison for EMIS on behalf of Connect.
 
• Maintain expertise in software and/or hardware applications which impact given primary responsibility.
• Provide rapid detection and solutions to customer’s questions and problems.
• Set a professional image for Connect through the use of interpersonal skills including, but are not limited to, courteous manners, a positive attitude, and cooperative demeanor.
• Maintain a cooperative relationship and open communication with other ITC site personnel.
• Test new versions of application software and state reporting releases.
• Maintain confidentiality in all work responsibilities.
• Perform other duties as assigned.
Innovation and Team Collaboration:
• Maintain current knowledge of software and technology related to EMIS operations and functions.
• Stay updated on the latest technical trends and developments in EMIS processing and reporting, sharing relevant information with appropriate staff.
• Collaborate effectively with team members and other departments to ensure alignment with company goals and departmental objectives.
• Actively engage in meetings and training, adapt to changes proactively, and take on additional duties as needed.
• Develop and maintain relationships with SIS and EMIS vendors.
 
Qualifications:
• Education: High school diploma or equivalent industry experience.
 
• Experience:
  • At least 10 years’ experience in working Student Information Systems and EMIS Reporting is preferred.
  • Familiarity with ITC policies and procedures.
  • Proficient in Excel, Google Workspace, PowerPoint, and other productivity tools.
  • Shows expertise in helpdesk support and technical troubleshooting with the ability to read, analyze and interpret technical documentation.
  • Comprehensive understanding of managing student data and other school-related data systems.
  • Experience in creating and providing quality professional development related to the SIS and EMIS.
  • Develop and maintain customer relationships.
 
Key Competencies:
• Excellent verbal and written communication skills.
• Capable of engaging with district stakeholders and team members to deliver high-quality support and training.
• Ability to work independently and to work as a member of a  team.
• Ability to handle a multitude of responsibilities with minimal supervision.
• Ability to perform duties with awareness of all requirements, goals, and policies.
• Proactive, forward-thinking, and committed to driving continuous improvement on the SIS/EMIS Team and the Department.
• Naturally collaborates with department and organizational leaders to drive business forward.
• Detail-oriented, highly motivated, and able to manage multiple tasks while supporting team members.
• Effectively prioritizes tasks and manages time in a fast-paced environment.
• Strong problem-solving skills and ability to think critically.
• Self-motivated, disciplined, and willing to take initiative.
• Expert in building and refining processes to improve operations.
 
Contract Length:
12 months
 
Salary:
To be determined
 




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Openings as of 4/23/2025
Support Staff

Financial Analyst - Shared Services Alliance

JobID: 3682

Position Type:
  Support Staff/Data Analyst


Date Posted:
  4/3/2025


Location:
  Educational Service Center of Northeast Ohio


District:
  ESC
  Additional Information:  Show/Hide


Job Title: Financial Analyst
 
Contract: 260 Days
 
Salary: Commensurate with experience
 
Reports to: Executive Director, Shared Services Alliance
 
POSITION DESCRIPTION:
 
Shared Services Alliance (SSA) is a partnership between the Educational Service Center of Northeast Ohio, the Educational Service Center of Medina County and the Educational Service Center of Lorain County. SSA was designed to provide a wide range of business and operational services to local school districts. This position would be hired by the Educational Service Center of Northeast Ohio to serve as the Financial Analyst for SSA. The Financial Analyst will be responsible for assisting in performing SSA’s portfolio of financial services as requested by fiscal offices, Superintendent’s offices and business offices of member districts. The Financial Analyst may be assigned to work in various district offices. 
 
JOB DUTIES: 
 
?        Provide various services to member districts in need, including but not limited to:
 
• Fiscal Office strategic planning and supports

• Research and gather required documents 

• Five-year Forecast assistance

• Business operations supports

• Audit and complete bank reconciliations

•  Audit payroll and non-payroll transactions as needed

•  Additional Services as requested by member districts
 
?        All other duties as assigned by the Executive Director of the SSA
 
WORKING CONDITIONS:
 
The physical demands of the job described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is exposed to a normal office environment and is regularly required to talk and hear; frequently required to walk, sit and stand; stoop, kneel or crouch; use hands to type, handle and carry objects; may be required to lift up to 15 pounds in weight.  Must be able to use a computer.





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Openings as of 4/23/2025
Support Staff

Board Certified Behavior Analyst (BCBA)

JobID: 3668

Position Type:
  Support Staff/Mental Health/Behavior Assistant


Date Posted:
  3/20/2025


Location:
  Parma City Schools


Date Available:
  As soon as possible


Closing Date:
  Until Filled


District:
  ESC
  Additional Information:  Show/Hide

Parma City School District for 2024-2025 School Year
 Full-Time Board Certified Behavior Analysts (BCBA) 
                                               
 
Title:                            Board Certified Behavior Analyst (BCBA)
Reports To:                 Director of Exceptional Children
Employment Status:  Full Time 195 days (Certified Calendar)
FLSA Status:              Exempt
 
 
Qualifications:          
1. Valid driver's license.
2. Appropriate Ohio Educational License through the Ohio Department of Education
3.  Appropriate Board Certified Behavioral Analyst License.
4. Demonstrates a sincere desire to aid all students.
5. Good health, high moral character, and good attendance record.
6. Physical demands described herein are representative of those that must be met by an employee to successfully perform the essential job functions.  While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, kneel, crouch, or crawl; lift up to 50 lbs. Specific vision abilities required of this job include close vision, distance vision and the ability to adjust focus.
7. Shall meet requirements for employment governed by federal and state laws i.e., BCI&I and FBI check.  
8. Expectations include ability to read, analyze, interpret assessments and reports, write compliance reports, and professional correspondence, effectively present information and respond to administration, students, families and the general public.
 
General Description:  Assesses, coordinates, and implements behavior analysis services and behavior interventions plans for general education and special education students with complex/less involved and/or severe/predictable behaviors in enrolled  educational programs; Provides support and professional learning opportunities to Parma City Schools staff, and parents/guardians in the appropriate use of behavior analysis methodologies and intervention techniques; Conducts assessments and develops plans that conform to IDEA, Ohio law and regulations and the Behavior Analyst Certification Board.
1.  Maintains professional ethical standards and complies with ESC and school assignment policies and procedures.
2.    Provide and help develop behavioral services at all three RTI Tier levels.
3.    Develops professional development opportunities, materials, and provides resources for administrators, educators, paraprofessionals, and other support  staff of Applied Behavior Analysis (ABA), Crisis Prevention Institute (CPI) and/or other evidenced based methodologies related to addressing the needs of students with behavioral challenges in accordance to federal/state/IDEA laws and regulations. 
4.     Observes and gathers data for administration of Functional Behavior Assessments (FBA) and implementation of Behavioral Intervention Plans (BIP). Effectively develop plans as directed by data and assessments. 
5.  Creates and assists contracted district staff & ESC staff with the development and implementation of behavior intervention plans (BIP’s), ABA programs, and other appropriate programs for students with behavior/learning challenges.
6.  Provides direct intervention services to students who exhibit inappropriate behaviors and proves support and professional learning for staff who work with these students. May be directed by a Behavior Intervention Plan, Individualized Education Plan.
7.  Manage assaultive behaviors by using best practices and as a last resort, Nonviolent Crisis Intervention (CPI).
8.  Effectively provide clinical supervision of Registered Behavioral Technicians (RBT) as directed by the Behavior Analyst Certification Board.
9.  Attends county, district, and staff meetings (seminars, conferences, workshops, and so forth) as adopted in the district's calendar unless excused by the Director of Exceptional Services.
 
 
Other Duties and Responsibilities:
                1.             Serves as a role model for educators and students in how to conduct themselves as citizens and as responsible, intelligent human beings.             
                2.              Assist with successful student transitions for students who are transition to or from an alternative placement 
                3.              Collaborate with public and private agencies to offer recommendations and consultation that foster 
                                 appropriate social skills and prevent behaviors for the purpose of effective learning in the educational environment.
                4.             Shall perform such other duties as the governing board may assign/determine.
                5.             The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the
                                County/District
                 6.             Observes Risk Reduction Safety Rules and Regulations of the E.S.C. of Northeast Ohio and Parma City School District, State, Federal OSHA laws and will be evaluated to the extent of compliance and implementation as an employee on such rules                                     and regulations for safety in the workplace while visiting such sites in line of work duties.
                                                                                           
ADDITIONAL WORKING CONDITIONS:

                1.             Occasional exposure to blood, bodily fluids, and tissue.
                2.             Occasional operation of a vehicle under inclement weather conditions.
                3.             Occasional interaction among unruly children.

SALARY:      Based upon qualifications
 
TO APPLY:   Only candidates who complete the Applitrack online Professional Application from our website:  www.escneo.org   (Human Resources Tab, Employment, Current Opportunities) will be considered.
 

 
The Educational Service Center of Northeast Ohio is an equal opportunity employer.




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